At Cleverly Handcrafted, each item is carefully made to order, with exceptional attention to detail and craftsmanship. Due to the personalized and handcrafted nature of our products, we do not accept returns or provide refunds on any purchases.
Customized Orders
All of our products are tailored to meet each customer’s unique specifications, whether through embroidery, appliqué, or other customization options. Because these items are made specifically for you, they cannot be resold or restocked. As a result, we are unable to offer returns, exchanges, or refunds on personalized products.
Defective or Damaged Items
We take great care in ensuring that every product meets our quality standards. In the rare event that you receive an item with a defect or damage, please contact us within 7 days of receiving your order at info@cleverlyhandcrafted.com with a description of the issue and supporting photos. If the item is deemed defective, we will work with you to resolve the issue promptly.
Order Cancellations
Once an order is placed, our production process begins quickly to ensure timely delivery. Therefore, we cannot accept cancellations or changes to orders once they have been confirmed. We recommend carefully reviewing your order details, including customization options, before submitting your purchase.
Contact Us
If you have any questions about our Returns Policy, please reach out to us at info@cleverlyhandcrafted.com. We’re here to help and are committed to ensuring you are satisfied with your Cleverly Handcrafted experience.
Thank you for your understanding and for supporting handcrafted products!